“Unable to Launch your application, Contact your help desk with thefollowing information: Cannot connect to the Citrix XenApp server. Protocol Driver error”.
Cloud error - Cannot connect to the Citrix XenApp Server SSL Error 4 - received Modified on: 2017-06-02 13:32:46 -0400 Proxy Servers, Design Manager Cloud, and error ' Cannot connect to the Citrix XenApp server. ' If you receive the error “ Cannot connect to the Citrix XenApp Server. SSL Error 4 ” it is very likely your computer is using a proxy server. Proxy servers intercept content over the internet before it gets to its destination. They are used for legitimate and malicious purposes all across the web. Because of the security risks, Design Manager Cloud and all other SkyBox Applications DO NOT support proxy servers.
What do I do if I get this error? It is always best to consult an I.T. Specialist if you are unsure if you use or need to use a proxy server. Companies will often use proxy servers to limit and monitor internet traffic, secure connections, and provide anonymity.
Other times, malware that changes proxy settings may have been unintentionally downloaded onto your computer. Hackers can then monitor your internet traffic for malicious purposes.
How do I disable a proxy server so I can access my apps? PC: Uncheck box in step 4 and click OK. Mac: System Preferences - Network then select the Advanced button in the lower right. Then select Proxies.
I must use a proxy server, now what? If you must use a legitimate proxy server, then you must add your DM or SkyBox site to the list of sites to bypass. Typically the site you will specify is. These articles explain how to change your proxy server settings so is ignored by your proxy: Did you find it helpful?
![Citrix Xenapp Server Error Citrix Xenapp Server Error](/uploads/1/2/4/3/124328225/495182782.jpg)
Solution 1 Complete the following steps on the server to recreate the ICA Listener:. Open the Microsoft Management Console (MMC) Terminal Services Configuration (TsConfig.msc), right-click the ICA-tcp listener, and click Delete. Click Yes. Expand the Action menu and click Create New Connection. Click Next. Continue through the wizard and configure the desired settings. When the option to name the listener appears, type ICA-tcp in the Name field. Click Next and then click Finish. Right click ICA-tcp listener and click Properties.
Select the Permissions tab and add the local account ctxcpsvcuser. Edit the advanced permissions and select only the Query Information and Virtual Channels check boxes under the Allow column. Click OK and close the MMC.
Restart the Print Spooler and Citrix Print Manager services. Solution 2 Remove App Controller as STA from NetScaler and StoreFront. Session Reliability is enabled in the environment and it is unable to contact the ICA Listener. The ICA Listener is no longer functioning and must be recreated.
To confirm this, check the following:. From the Command Prompt, run the command netstat -a. The TCP port 2598 (Session Reliability) is LISTENING but TCP port 1494 (ICA) is not displayed in the list. Examine the XTE logs at 'C: Program Files (x86) Citrix XTE logs error.log'. The message 'Unable to connect to the CGP tunnel destination (127.0.0.1:1494)' is repeated. Additional Resources.